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Need advice. I have Arlo Pro cameras with the Premier Smart subscription.

+2 votes
by (150 points)
Need advice.  I have Arlo Pro cameras with the Premier Smart subscription.Need advice. I have Arlo Pro cameras with the Premier Smart subscription. When I set the Mode to Geofencing it never goes into the Away mode. I was told by the help? desk that I need to turn off Wifi on my iPhone each time I want it to work. Is this accurate? Thanks!  
Need advice. I have Arlo Pro cameras with the Premier Smart subscription.

1 Answer

0 votes
by (1.9k points)
You can do a reset by uninstalling/installing the app, changing your address, changing the radius, changing back your address to the current one and see if that helps. They told me to do that when my geofencing wasn’t working and it does now.  
by (150 points)
Thank you. I'll give that a try!  
by (1.9k points)
Also make sure there are no special characters for your phone's device name.  
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