It’s great as long as you know what you’re getting into. It’s a budget airline. They are designed to get as many seats as possible into the space, so it might be more cramped than you’re expecting. If you want a specific seat you’ll have to pay for it. If you want to 100% make sure that everyone sits together you’ll have to pay for that when you buy tickets, but last year we bought tickets at different times and we checked in with an agent instead of the kiosk and they were able to get us seats together. You get one personal item free but it has to fit under the seat in front of you. There’s actually a video somewhere on their website showing a man and a woman packing a bunch of different clothes into a bag that would fit the size. Doesn’t take into account toiletries thought If you’re flying with kids you can still gate check a stroller and car seat for free. We are a family of four and my husband is military so he gets two free checked bags, so we all get a free personal item for each ticket, a diaper bag for the baby and two free checked bags. I guess bottom line; if you’re willing to sacrifice convenience to save money then go for it. ☺️