You have to prep your nail the same way a salon would, but without all the fancy stuff. You need to buff the shine off your natural nail (apply nail tips if desired and buff shine off as well) Try to not touch your nails after you have prepped. You should keep a powder brush handy to wipe away excess too. And for what ever dip kit you are using (I have only used ASP from Sally due to costs) and I found I needed to change the order they are done than what the instructions tell you. Also filing is your friend! It helps get rid of the giddiness that can happen too. Applying too much of the dip coat around the cuticle can cause it to basically get glue on your cuticle but no dip will stick to it at that point which leads to lifting. For maximum wear, you (me being slow and persice) may need to spend about an hour just on prepping your nails to get them to last. I have manged to get my dip to last about 11-14s this way vs the first few times it lasted about 5 days before they broke off.