Question

Been 3 weeks since I've submitted all required docs to verify my Business. It's been pending/under review since the 2nd of February. Spend limit is becoming a major burden especially now that I have something working. I've used an old ticket that wasn't closed to ask about this but can't get a response. Some BMs have the support chat available. Mine is not one of them. Any suggestions on what I can do?  

Answer 1

If you join Boost with Facebook US you are supposed to get chat support. Also they have events around the US it may be worth checking them out and getting your BMs verified in person at their events. Last time I talked to them they couldn’t help much with getting accounts back or other high-level tasks like that but you never know what connection you get to make by going out to their event.