+1 vote
by (160 points)
Has anyone seen this before? My ads are getting rejected as I am told my Privacy Policy is a non-functionling landing page. Firstly is not it a normal URL and secondly I have been running this account for months with no issues. Today all the ads have been turned off for policy violations? Any help will be appreciated, also does anyone know how to send a support ticket, the Contact Support option in Business Manager is not working, I can fill the form out but when you submit it, it does nothing, just hangs. Action required: Change website URL This website URL doesn't comply with our Non-functional landing page policy. . Non-functional landing page Ads must not direct people to non-functional landing pages. This includes landing page content that interferes with a person's ability to navigate away from the page.  
https://ppgroup.my/privacy-policy-f...ers-g
Has anyone seen this before?

1 Answer

+1 vote
by (830 points)
 
Best answer
That page doesn't work. If you see it correctly it's probably because you're logged in as admin and the page exists but is unpublished. So, publish it. Also, the page takes about 20 seconds to load (from EU), which might cause FB to consider it not working, even if it is.  
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