Question

Guys!  This happened several times now over the past weeks so wanted to check if any of you had the same issue.Guys! This happened several times now over the past weeks so wanted to check if any of you had the same issue. So i have a few clients and they all have high value items $500 and up. They have a pretty low budget so conversions doesnt happen that often. Now, what happens is that my account shows that there has been an conversion. Few days later that conversion has disappeared, like it was never there? And also it doesnt come back. Analytics still show that the conversion happened, but its gone in the google ads account! This is critical and happened 3 times now over different accounts the past 3 weeks.  

Answer 1

Do you check the date range or maybe you have filter on?  

Answer 2

Ask Google Support. maybe google thinks its invalid clicks

Comments

@brott4 It can't be invalid clicks. I saw very often 0 clicks (1 invalid click) and 1 conversion.  

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Dont be so sure, a lot of clicks passed the google check for a while( this time can have conversions) and then considers them as invalid, so you lose the conversion. if you want to undrestand what really happens check your transaction ID of your e-commerce platform.  

Answer 3

I have checked the date range. I have no filter. Im looking at the overview page as well as the conversions tab. Its not invalid clicks as the purchases has been done and is showing in analytics.  

Comments

Just because the purchase is showing in analytics doesn't mean that Google Ads won't subsequently decide it's an invalid click.  

Answer 4

Where you saw this ? (In G Ads app? )

Comments

@raynell9 no in the actual account on my pc

Answer 5

I assume you are not importing conversions from Google Analytics but that you are using Google Ads tracking code?