Yes after 2 hours on the phone both with meijer and shoot and being tossed back and forth between the two. Honestly I will never use it again when I ordered I thought it was like target and an employee picked it. I had to take my 5 year old into the store (single parent over here which is the WHOLE reason I ordered online so I didn’t have to take her in) when I got in the lady at customer service told me to go to the other meijer . down the st. first off that’s not down the st it takes a min. And then she told me she can’t do anything for me. I was very upset to say the least The whole extreme actually made me never want to shop at meijer again and that’s where I do my major shopping trips at.