+5 votes
by (2.9k points)
Call all Ecobee thermostat owners. We just replaced our Nest Lite with the newest Ecobee. Our fan is running but it keeps shutting off the hot air. We know it’s not a furnace problem because they were out here to check it yesterday! Furnace is fine but our thermostat was bad. It took us 2 hours to get warm air last night, then it shut off overnight and we woke up to a cold house again. Then my husband fiddled with it and it ran fine all day and now it’s blowing cold air again. Any ideas? Obviously we have checked that it’s set to heat and not cool. What else?  
Call all Ecobee thermostat owners.

5 Answers

0 votes
by (3.9k points)
Air Dynamics Heating & Cooling @featheredge any insight?  
+1 vote
by (2.9k points)
Also important to know we can call the HVAC people again but they wanted $500 to install the dang thing. But I would totally pay $500 right now not to be freezing.  
+3 votes
by (430 points)
Is it possible it’s not sensing you and going into away mode?  
+3 votes
by (2.6k points)
Walk outside and see if the AC is running. Ours got wired wrong and was having ac and furnace fight
+5 votes
by (260 points)
You can call my husband if you’d like and he may be able to figure it out with you over the phone. If not and you’d like his help it would be much less than $500.  He’s got his own licensed, insured HVAC small business. Feel free to text or call him anytime!  
by (2.9k points)
@manvel , this is perfect! We’ll call him if we keep having issues!  
by (2.9k points)
@manvel , THANK YOU! I know your husband was out late helping us and we are so appreciative to have our heat again!  
by (260 points)
@leoni3 I’m glad he could help! Call him anytime-he does maintenance, repairs, and replacements/installs if you or anyone you know ever need anything HVAC related  Have a great night!  
The Naperville, IL Group is where you can always find questions, answers, advice, reviews & recommendations from other community members about anything happening near the city of Naperville, Illinois.
...