We rented from them for a year, and they were HORRIBLE! Our AC went out, and it was weeks before they could get it fixed! They sent out some co., and the guy didn't know what he was doing! Had to wait for the AH maintenance guy to come, but it was like a week before he came, and my Husband ended knowing him. At the time, there were only 2 maintenance guys. he handled the so. End of the state, and the other guy handed the no. End. They did finally approve and reimbursed us for a window AC but that was after MANY calls and emails. Mind you, it was in the middle of a sweltering summer top! We also had the carpets professionally cleaned, patched some sm. holes/scratches in the walls and painted. We ended up fighting them about some of the deposit, and I think it was something stupid, like not power washing the front steps and something about the fence (that had issues when we moved in). If I didn't keep the pics. And notes from the pre-move-in inspection, they would have kept the whole thing! I've always treated every rental as if it was my own, and I was annoyed I had to go thru that! Stay clear of them!