I had the same problem, mine would turn on and then off all the time and no activity going on outside, now it logged me off and I can't get it to work now it's saying check internet connection and I have WiFi on but it's not connecting to my floodlight camera now? I have called customer service and talked to numerous people about it and all they tell me is they will turn it over to the higher team and they will email me to resolve this issue but nothing yet, still waiting.