Question

So I just received my new system yesterday (purchased directly through Ring) and we also included a GE Smart Switch wall switch. I can’t figure out how to connect the GE Smart Switch at all. It was sold by Ring, so I don’t understand why I cannot find anything in HELP on how to do it! I assumed it would connect via the Ring base and work with the Ring app. There is also no QR code to scan like with the sensors, keypads etc, and when I try to add it manually, there’s not even any Smart Switches listed? I only see the deadbolts. Can anyone help?  

Answer 1

Try going to Set up Security Device and then scroll to the bottom and select "compatible with Ring", not sure if it works but that's what I'd try.  

Answer 2

Look under “Security Devices”. There’s a “Works with Ring” option.