Question

I needed to change the password on my WiFi (At&t) router and naturally I’m having issues reconnecting the doorbell. Is there a place I’m not seeing where I can put in the new pw for the doorbell in the app? Thanks

Answer 1

I just did mine. I just installed it again as a new device.  

Comments

@sarena not watching porn AGAIN we’re you  

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@robby AGAIN? Makes it sound like I stopped.  

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@sarena you have to go to your app, remove the device, then add device and follow directions like it is new so the new router can get and add address of your device.  

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@sarena let us know if you are up and running

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@sakai I am. I had to pick the same WiFi signal and connect with proper new pw.  

Answer 2

You have to reset the doorbell. Then add it in the app as a new device.  

Answer 3

Ring keeps saying the WiFi password was entered incorrectly but it’s not giving me a place to enter it in the first place

Answer 4

You have to do a reset of your doorbell or remove and add new device whichever is easiest for you.  

Answer 5

Go back to “settings” and WiFi select the Ring device and it should tie into the new WiFi.  

Answer 6

I figures out why it wouldn’t connect. When it says last time you connected to (fill in your WiFi) it was using the old password. So this time I clicked no and then selected the WiFi I wanted and then put in the new password. Thanks for helping out everyone.  

Comments

@sarena thanks for the info. I’m having the same problem.  

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@graig hope this post can help ya out.