+3 votes
by (160 points)
Hi.  I had to remove and replace the sticky tape behind one of my Contact Sensors (1st gen).Hi. I had to remove and replace the sticky tape behind one of my Contact Sensors (1st gen). It now says it's 'Tampered'. How do I clear or reset it so it is working normally please?  
Hi.  I had to remove and replace the sticky tape behind one of my Contact Sensors (1st gen).

1 Answer

0 votes
by (450 points)
Press and hold the setup button (located on the side of the device) with the battery in, until the LED stops flashing (approximately 10 seconds). Press and hold the Connect Button (located on the side of the device) for 10 seconds until the LED Ring blinks once, then release the button.  
by (160 points)
@carmeliacarmelina do you mean on this? This is the sensor that is saying tampered
by (2.5k points)
@composite open it and close it back up
by (160 points)
I tried that.  
by (450 points)
@composite , open the bigger side. Around the battery us a small black button. Push and hold to reset.  
by (450 points)
Hard to point at it.  
by (160 points)
@carmeliacarmelina Thank you SO MUCH. Working now. I wouldn't have had a clue and I couldn't find anything on the help centre. Thanks again
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