Seven or 8 years ago I bought a Ring Doorbell/Camera and installed it at my second home in Western Washington. I’m not there much and it was convenient to keep an eye on the property, and see if I got any deliveries I needed to go over there (about 20 minutes away) to pick up. It worked great, until last November, when the battery, which progressively held less and less of a charge, finally died. No problem! I bought a new one (with a discount, thank you Ring) but no matter what I did, I could not get it to reconnect to my phone company’s DSL Wi-Fi router. Figuring the replacement might have been defective, Ring sent me another replacement. But that one wouldn’t connect either. Ring ultimately said my Upload and Download speeds on the phone company’s “high speed DSL” line were WAY to slow to support their products. So I complained to the telco. My phone company charged me $250 for a new router. I hooked it up and the new Ring doorbell worked fine at last. So I also bought an indoor cam. I also hooked it up. Both worked fine only for about two weeks, when they both again dropped off line. I fought with them, tried everything the Ring tech support people suggested, and after three or four days of support calls, got them both working again. For about two hours, just long enough to check them when I got home. Now the indoor cam will reconnect briefly with the new router, but disconnect within an hour or two. Sometimes it reconnects when it detects motion, but I can never access it on live view. Sometimes I have to push the button on top to get it to reconnect. But it drops off line again before I get very far away. The doorbell has steadfastly refused to reconnect to anything at all. First it won’t join the local ring network, and then, when it occasionally does, it refuses to join or even recognize my home Wi-Fi network. I don’t understand why it’s so much more difficult than the indoor cam. In desperation, I set up an unused Apple IPhone as a Wi-Fi hotspot, running on AT&T’s LTE network. The doorbell connected with that, and worked quickly, and perfectly for about 36 hours, then disconnected from that too. And now it refuses to reconnect with anything. It doesn’t recognize the hotspot, even though my other cell phone does, and it won’t connect with my home Wi-Fi network either. I’m getting really fed up! I’ve probably spent a total of 48-60 aggregate hours on the phone with Ring Support. They’ve been patient, and kind, but I still don’t have a damned doorbell working! And my indoor cam is useless at best. There is NO other internet service available in my neighborhood except for satellite, and I just can’t see spending $140 a month for a dish TV which nobody is there to watch, just so I can see the occasional deer cross my yard, or get a very occasional delivery via a video doorbell. But for years it worked very well before. Anybody have any suggestions?