+3 votes
by (1.6k points)
RBoy Apps, Lock User Management: Just installed and seeing wonky behavior. Has anyone tested/confirmed that the advanced functions are working on their locks? Here are my issues: 1) I have Global notifications set (haven’t played with individual custom notifications) but I’m not receiving any notifications. I do have the ‘Notify On Use’ sliders ON. 2) One user who should not be unable to use ‘Front Door’ lock IS able. Same user should only be able to use (shed door) lock when house in VACANT mode, but this code works while in HOME mode, on both doors. 3) Another user is setup same as #2 above, but this code will NOT work while house is in HOME mode (so this one is working properly). 4) 3 users are supposed to be able to control ‘Shed Door’ freely, but none of these 3 codes are working (although showing GREEN in the smartapp) 5) ‘Shed Door’: One of the codes that is supposed to work but doesn’t, will give a beep when I try on keypad… however another code that is supposed to work but doesn’t will NOT beep when I try. I don’t care if it beeps or not, but why would there be a difference? Any suggestions? Thx!  
RBoy Apps, Lock User Management: Just installed and seeing wonky behavior.

2 Answers

0 votes
by (15k points)
1. I have also noticed this to be a problem. I have it set to only notify me if one code is used but I am notified for any/all codes. 2. This I haven't noticed but I haven't tested thoroughly either. I have a day/time schedule set for my dog walker and I have just tested to make sure it only works during the assigned windows and I've never had it open when it shouldn't. They've also never had any problem getting in during the assigned time periods.  
by (15k points)
Hmm, mine is set to "Universal z-wave lock with alarms"
by (15k points)
I'll update it and see if it helps
by (15k points)
Thanks @algonquin6112
by (15k points)
Not sure yet, time will tell
by (15k points)
@algonquin6112 bad news - #1 still acting the same as before
0 votes
by (830 points)
What lock are you using?  
by (830 points)
The type of lock does matter. They all have certain quirks and capabilities. In my experience, Schlage locks tend to go to "sleep" and miss commands or don't report back properly. Have you tried the default lock code manager in SmartThings to see if some of the problems can be replicated? That could rule out issues with rboy smartapps.  
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