+2 votes
by (630 points)
Anyone having trouble with motion sensors? Mine are all losing their connection within a day. New batteries. I remove them and re ad them and they work fine and then after a day they lose connection. I tried swapping a few of them around to see if it was location but that doesnt seem to be it. They are the SmartThings motion sensors too.  
Anyone having trouble with motion sensors?

1 Answer

+3 votes
by (6.6k points)
 
Best answer
Probably due to your wifi. Check what channel your 2. 4GHz network is on and whether it overlaps with your zigbee channel
by (630 points)
@terrie Thanksng my wifi appears to be on channel 3. I dont have the ability to change it. I have a mesh wifi setup with 1 main router and two satellites if that matters. Is there a way to see what channel the zigbee is operating on?  
by (630 points)
Mine is Fenway park.  
by (6.6k points)
If you log into your IDE on account. smartthings. com on a browser, then click "My Hubs" it will tell you what channel the zigbee is running on
by (630 points)
Says zigbee channel 15. Looks like that is the worst possible channelnit could be almost exactly matches wifi channel 3.  I have no way to change either one.  
by (6.6k points)
Using Google Wi-Fi? That's the only one I know of that doesn't allow channel control
by (630 points)
@terrie Thanksng it's a TP-Link Deco P9.  
by (6.6k points)
@dellinger1 oh bummer
The SmartThings Group is where you can always find questions, answers, advice, reviews & recommendations from other community members about home automation with the Samsung SmartThings hub.
...