+1 vote
by (500 points)
HELP !  I had 4 CT101 thermoatats connected and they wee all working fine.HELP ! I had 4 CT101 thermoatats connected and they wee all working fine. I had to exclude all of them because I had to change the HVAC settings and the instructions aay they have to be excluded to do so. Now I tried to add them again and it won't work. I tried everything the internet told me, reset 15 seconds etc but it still doesn't work. Any ideas ? I got thwm because I don't have a C wire they run strictly on batteries and it looks like they are the only ones that can do that.  
HELP !  I had 4 CT101 thermoatats connected and they wee all working fine.

1 Answer

0 votes
by (2.3k points)
I have a similar problem with a Keen Smart Vent. Won't pair back with the hub. Smartthings support couldn't solve it and Keen Support was useless. It's like the backend still has a record of the original pairing but it never seems to resolve anymore. Interested if you find a solution.  
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