Question

My smartthings hub cannot find the fibaro double relay(fgs222) when I flick the switch 3 times I see that the light attached to s1 blinks a couple times like it's in pair mode. Yet it doesn't get found when I select the fibaro switch/dimmer or generic zwave. Can someone help me? Please don't judge me on the colours of the wiring, I know the colours aren't how it's suppose to be.  

Answer 1

Do the exclusion process first.  

Comments

Its not even connected, so how can i exclude it?  

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@verdha what’s the exclusion process? Is that deleting it from ST first?  

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@amphictyon77 Even if it isn't connected excluding it fixes inclusion issues for me about 90% of the time.  

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Its connected now.  

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@amphictyon77 did it connect after the exclusion process or did it finally go on its own

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After excluding indeed! Thnx for the help!  

Answer 2

Are you far from the ST hub?  

Comments

Its literly on the other side of the wall

Answer 3

Are you using the default device handler or a custom one?  

Comments

I have done both. Ive installed the handler from cjcharles0 but i cannot even see the device ID when i search for the device

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@amphictyon77 delete the custom handler, exclude and re-add

Answer 4

It happened with me as well, the solution to this problem was to reset the fibaro dimmer and then add it to ST. For resetting keep pressing the buttion till the light is yellow/green then release the button and quickly press it one more time. The fibaro will be resetted and will go straight to inclusion.  

Comments

But its not working properly

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It works! I told it to be the fibaro double switch and now it works properly!  

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@amphictyon77 that's great to hear mate

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@penguin thnx for the help!  

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@amphictyon77 no issues

Answer 5

What do you use that relay for? I’m always looking for more things to automate  

Comments

The Fibaro Double Relay FGS 222