+2 votes
by (160 points)
Probably doing something dumb.  Moved and put one of my bulbs into a new location.Probably doing something dumb. Moved and put one of my bulbs into a new location. Reset and renamed it for the pantry. Now it is on and the on of works but app says it is not available?  
Probably doing something dumb.  Moved and put one of my bulbs into a new location.

1 Answer

+1 vote
by (14.6k points)
You don’t have to reset a device to rename it.  
by (160 points)
@lixivium3 normally that works but for some reason the bulb would not show up. Now it connected but still says unavailable
by (14.6k points)
What type of bulb ?  
by (14.6k points)
@preraphaelite Sengled Zigbee ?  
by (160 points)
@lixivium3 yep
by (14.6k points)
Just to confirm you can not control the bulb in the app ?  
by (160 points)
Just deleted and reinstalled again and it now took and is working perfect.  
by (14.6k points)
@preraphaelite First , power off your hub for 20 minutes to force a rebuild of the Zigbee network. If you have batteries in your hub , take them out. After 20 minutes power up the hub and give it time to reconnect to all devices. If then your bulb doesn’t show online take out the bulb and put it in a lamp close to the hub. If it shows online then you have a zigbee distance to the closest repeater issue. Unfortunately Sengled bulbs are not Zigbee routers.  
by (14.6k points)
@preraphaelite That caused the zigbee routing to change. Glad it is working. You can view the routing and signal strength of a device in the IDE when you are having an issue
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