Question

Hi just looking some advice. I've a holiday booked for 18th April 2020. They're saying im entitle to vouchers. No money back plus its valid untill June 2020. How does this work? Not anyways problem. But surely with this crisis it should be valid untill next year. Thanks in advance

Answer 1

Just wanted to add that I’m watching the news this morning and it seems a lot of travel firms are removing the refund option from their web site to mislead people into thinking they have to accept vouchers. They do not. They suggest phoning if you can. You have 12 months from date of cancellation to request a refund of your money. If they refuse you can report them. Hope that helps x

Answer 2

According to Which and all other web sites I’ve seen you are entitled to a full refund if you do not want to accept what they are offering

Answer 3

I read yesterday that you need to request money back or it will be vouchers. This is to save the travel industry xx

Answer 4

Go mse

Answer 5

Thanks Maria @barnum823 x

Answer 6

At the moment they think flight will be back on in june wait till near date then if they cancel u will get a refund, if u take whats on offer now before your date vouchers