I am digital only and when I joined, I received nothing--no paperwork, no instructions as to how WW works, or not even a suggestion that there was an app out there to use--much less how to use it or how to decipher it. How many of you on WW know how to even find the FAQs? WW is definitely NOT user-friendly. Many on these WW feeds are older women who aren't tech savvy and are struggling to figure out how and where to even find the info, as well as to how the app works-- and many of them are confused so they ask questions. It doesn't mean that they are not members of WW like many assume. Luckily, I've used a computer all my life so I had very little trouble. This is a support feed for anyone wanting to lose weight or become healthier, not just WW members. If you prefer to not answer people who you "think" aren't members, then just scroll on by. You're not giving support by being negative.