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HELP: how do i contact facebook support?
HELP: how do i contact facebook support?
+5
votes
asked
May 19, 2020
by
trench26956
(
370
points)
HELP: how do i contact facebook support? my account has reset its password, now they are sending the verification code to a number of mine that is no longer active. how can i tell them that my number is no longer active so i could logon to my business account?
facebook
business
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3
Answers
+4
votes
answered
May 20, 2020
by
ella18
(
560
points)
Best answer
It doesn’t sound good, you will likely need to send them some kind of Id, which may still not work if you don’t have access to the email or mobile for the account
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+5
votes
answered
May 20, 2020
by
whiles
(
6.3k
points)
I doubt you can. Never had that issue. Following.
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+6
votes
answered
May 20, 2020
by
cathedral60690
(
370
points)
Now only bot answers there (because of COVID). But you can try, maybe it helps.
https://www.facebook.com/messages/t...pport
commented
May 20, 2020
by
trench26956
(
370
points)
But. this is only available if you log on right?
commented
May 21, 2020
by
cathedral60690
(
370
points)
@
trench26956
Yes
commented
May 21, 2020
by
cathedral60690
(
370
points)
@
trench26956
U r welcome
commented
May 21, 2020
by
trench26956
(
370
points)
Ok thanks. still i cant use this as my other account cant be accessed because of that code sending to unavailable phone number. i wonder if i message them using my active account
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