+5 votes
by (290 points)
I have a Chime Pro and Ring doorbell. I've been tidying up the names of all the devices connected to my router. I can see the Chime Pro but not the doorbell. Is it on a different SSID to my main SSID ?  
I have a Chime Pro and Ring doorbell.

4 Answers

+4 votes
by (1k points)
 
Best answer
The chime pro is an extender and creating its own WiFi network and SSID which connects your ring doorbell. Therefore your main router doesn’t see the doorbell as all the doorbell requests go through the chime.  
+2 votes
by (3.3k points)
My camera device names all begin with "Ring-" then a series of numbers and/or letters.  
0 votes
by (170 points)
If you only have one router , both of them should be on the same ssid.  
+1 vote
by (290 points)
No device with "Ring" in the name. I looked for the MAC address in the DHCP table and it wasn't there either. I think it's on the Chime Pro Network and can't be see by the router.  
by (680 points)
This is the way WiFi extenders usually work unless they're specifically built to work with your router. They have to be the same brand at minimum.  
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