+3 votes
by (150 points)
Ring doorbell (1st generation) has gone black & white permanently! Anyone know how to get colour back?  
Ring doorbell (1st generation) has gone black & white permanently!

2 Answers

0 votes
by (1.1k points)
Maybe just contact ring help. They might be able to tweek some settings
0 votes
by (2.7k points)
Have you removed the battery waited a few seconds then replaced it?  
by (2.6k points)
@chappell447 Pierce you can’t remove the battery in the one
by (2.7k points)
@pyxidium46431 oh. You may have to disconnect it and reconnect it
by (2.7k points)
If you can, and you know which breaker powers that, then shut the breaker off.  
by (2.7k points)
Me personally, I would just disconnect one of the posts from the inside, but I wouldn't suggest that, without turning the breaker off which itself can be the reset you need.  
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