Question

Apologies if this has already been asked, but cannot see it in the posts I've looked at. I bought my Doorbell 2 from Costco and have it installed and working. However the deal came with 6 months Ring Protect, but there are no codes on / in the box. Having set it all up the app is now telling me it expires in less than a month. How do I activate / get the 6 months?  

Answer 1

Call Costco and report the issue to them

Answer 2

Call ring support

Answer 3

Call ring support. They know what your serial number is, when you set it up and how much plan is owing to you.  

Answer 4

Thanks everyone. I got. hold. of Ring support and they have sorted it out