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Hi. Everything is down.
Hi. Everything is down.
+13
votes
asked
May 15, 2020
by
ipecac88
(
410
points)
Hi. Everything is down.Hi. Everything is down. I haven't used it in like a year and the app looks different and I cannot find how to update or change the Wi-Fi network. Can someone help? Thanks
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7
Answers
+3
votes
answered
May 15, 2020
by
terrie
(
6.6k
points)
Power cycle the hub?
commented
May 15, 2020
by
ipecac88
(
410
points)
@
terrie
Thanksng I don't know what that means. Sorry
commented
May 15, 2020
by
likelihood
(
4k
points)
@
terrie
Thanksng
commented
May 16, 2020
by
vasya
(
1.3k
points)
@
ipecac88
turn it off and back on again?
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+12
votes
answered
May 15, 2020
by
broom
(
740
points)
Which hub do you have specifically?
commented
May 15, 2020
by
ipecac88
(
410
points)
@
broom
this one
commented
May 15, 2020
by
unclothe1851
(
12.9k
points)
@
ipecac88
That's a V2 hub which doesn't even have wifi.
commented
May 15, 2020
by
ipecac88
(
410
points)
@
unclothe1851
okay. so how do I update it? Everything is offline
commented
May 15, 2020
by
unclothe1851
(
12.9k
points)
@
ipecac88
Is it plugged in to an ethernet cable?
commented
May 15, 2020
by
ipecac88
(
410
points)
@
unclothe1851
I just checked. No, I got a new modem/router and it wasn't connected. Let me hook it up. Thanks.
commented
May 15, 2020
by
ipecac88
(
410
points)
@
unclothe1851
okay so now it shows the hub is online but not the rest. I just installed new batteries on both doors sensors
commented
May 15, 2020
by
unclothe1851
(
12.9k
points)
@
ipecac88
How long was the hub offline? If the devices were without batteries for a long time they may need to be reset & repaired.
commented
May 15, 2020
by
ipecac88
(
410
points)
@
unclothe1851
like a year. I just installed new batteries on both doors. How can I reset it?
commented
May 15, 2020
by
sammy
(
10.2k
points)
@
ipecac88
each device is different so have to look it up.
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+1
vote
answered
May 15, 2020
by
disencumber
(
730
points)
If your haven’t used it in over a year, all the batteries in the sensors are probably dead
commented
May 15, 2020
by
ipecac88
(
410
points)
@
disencumber
yes, I just received news ones and changed them twenty mins ago
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+7
votes
answered
May 15, 2020
by
edelsten
(
2.4k
points)
Change all battery devices, reset the hub (small pin in the back), re-enter the code found in your box. Start all over.
commented
May 15, 2020
by
ipecac88
(
410
points)
@
edelsten
thank you so much!
commented
May 15, 2020
by
edelsten
(
2.4k
points)
No worries!
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+2
votes
answered
May 15, 2020
by
hague
(
15k
points)
I don't think you need to update or set the wifi network IIRC. Do you have anything that's not battery operated in your devices? Most/all of your battery operated devices may be dead after a year.
Show 31 previous comments
commented
May 15, 2020
by
ipecac88
(
410
points)
@
hague
okay so I couldn't get the door sensor to work even though the light would blink every time I opened the door. So I removed it and I scanned for it and renamed it and it's working now! Thank you so very much!
commented
May 15, 2020
by
hague
(
15k
points)
@
ipecac88
nice! Now you can set up some automations
commented
May 15, 2020
by
ipecac88
(
410
points)
@
hague
siiiiiiiiiiii. I also connected the Harmony hub! Yay me!
commented
May 16, 2020
by
hague
(
15k
points)
@
ipecac88
you're rolling now!
commented
May 16, 2020
by
silkweed419
(
1.3k
points)
This might be obvious, but the kitchen lights are actually turned on at the switch right? Otherwise they can't connect.
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+7
votes
answered
May 16, 2020
by
gavette8
(
880
points)
Classic 4 life
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+2
votes
answered
May 16, 2020
by
balata3
(
230
points)
Next week we will update the Smarthings skills, status update and all sensors will be added too. If someone has interest to test and have new version before, you can send a message here and our developer Боряна Василева will contact him or her.
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