Question

Question: I have 3 sets of osram lightify mini garden spots and outdoor lighting strips. Many have had good luck with them but I think they are junk. They are constantly losing connection to my hub. I don’t have the gateway hub I am connecting directly to my v3 hub. (they sucked on v2 hub also) What am I doing wrong? Are you using custom device handlers?  

Answer 1

Mine have been solid for a couple months now connected directly to a v3 hub with no custom DH. Perhaps your mesh needs strengthened? Mine are near IKEA Tradfri plugs

Comments

Maybe Sam. I’ve been doing this a while an have many devices (z wave, zeebee and IP based). I’m glad to hear you are connecting directly to the hub. I was going to by the osram bridge but if it works for you it should work for me.  

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I assume your zigbee/zwave devices are plugged in to create the mesh?  

Answer 2

Love them, but heard that the box they are attached to is not weather-proof. Has that been exposed to the elements?  

Comments

I have a weather proof box I run all the connections in everything looks good. And the brand new one acts the same. loses connection to the hub and returns to a horrible brilliant pink color start-up mode

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Damn. That's unfortunate.  

Answer 3

Distance to Hub? How many repeaters in between? Have you logged into the IDE and checked signal strength, devices that are between the hub and lights, and checking for device signal errors. I have many Sylvania lights directly connected without the Sylvania hub. Although I am not impressed by their products, they do work reasonably well when routers and device placement is optimized.  

Comments

This will tell you a lot.  

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RSSI closer to zero is better, LQI closer to zero is better. This particular example device is not showing good numbers, and that’s probably why 15 device failures, but it does seem to work ok.  

Answer 4

I had big issues with them disconnecting. But once I updated the firmware they worked great, connection wise. But 2/3 of my sets died after 2 years

Comments

Hey paul . I’ll try that, my gut feel was a device handler. a firmware upgrade would be similar. or as @sammy mentioned above is setup devices and leave them for devices To establish paths (network neighbors) .  

Answer 5

Do you have repeaters? I have 13 between two locations and never have one drop off.  

Comments

I do . but every room has 2-3 zwave devices. I am less populated with zig bee but have peanuts all over my house. no specific repeaters im I’m gonna try an position a some closer. I also tried moving the ST hub closer to gardenspots and it made little difference.  

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Also have you rebuilt your mesh?  

Answer 6

I have 3 sets of these being delivered today. Granted, I have at least one smartthings smart outlet in every room of the house. and 2 directly on the other side of the wall my controllers will be mounted to, so hopefully this will not be an issue for me. Can I update the firmware without the osram hub? I've heard they are dropping their cloud connectivity and their hub will be useless soon (so their devices will need to be connected via zigbee), so does this mean once this happens you are stuck with whatever firmware you have at the time? I thought devices like this get a special firmware anyway once they connect to smartthings.