Question

Hello Fellow Smartthings Community Members, OK, here is my challenge that I am hoping someone can assist me. I have put a ton of time into this and am desperate to figure this out. Here is my situation: I have Multiple Smartthings Locations set up (in my case these location are called: Primary Home, Office, & Vacation Home); these are set up as separate locations and each location is loaded to a separate Smartthings HUB as well in each of these physical locations. I also have created MULTIPLE home locations inside my ONE Google Assistant/Home account. Therefore, I only have ONE Google account with MULTIPLE homes that I’ve created that need to be configured to the THREE Smartthings Locations. So here’s my question/challenge: When I link my Smartthings Account to my Google Assistant account (inside the Google Home App), I am forced to select only ONE of my Smartthings Account Locations. Once I do this, only the devices for that ONE Smartthings Location that I choose are available to set up inside of my Google Assistant home locations (all 3 in this case). In my case, I need to be able to do the following: LINK Google Assistant/Home Primary Home location to my Smartthings Location called Primary Home (with devices set up within) LINK Google Assistant/Home Office location to my Smartthings Location called Office (with devices set up within) LINK Google Assistant/Home Vacation Home location to my Smartthings Location called Vacation Home (with devices set up within) Can someone provide me with the step by step instructions to be able to accomplish this? Thanks so much as I am completely frustrated and desperate and need your help.  

Answer 1

You can solve the problem if you have family members linked to your GH. In that case you can link your ST home to your google account, ST office to another google acount and ST vacation home to a third. I have similar setup: ST Home is linked to my google account and ST vacation home is linked to my wifes google account. We are then members of both locations in GH. If you only have one google account available, maybe try to create fake ones?  

Comments

@unrivaled147 Thanks for giving me some advice here. So just so I am clear, you have only ONE ST account with 3 different locations and then you link each ST location to a separate and unique Google account?  

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Vince, I can’t speak for Johan, but I have the same issue, (albeit with Alexa instead of GH). I have had to use a separate Gmail account for each location, and each ST location is connected to a different ST account, (using the corresponding Gmail account for the location), and the Amazon Echoes at that location are logged into the matching Alexa account. You have to do it this way because although ST has a location context, Alexa/GH do not, and neither do most of the cloud connectors for third-party devices. Especially important for me, as I may rent out my vacation home, and I don’t want to take the chance that renters might (accidentally or otherwise) be able to mess with my HVAC at my primary house, for example.