Question

I have a Zooz Power Switch that is showing off but I know it's on. At first it was inactive but I unplugged it and now it's active. I still have no control through ST for on/off. Anyone else have an issue like this?  

Answer 1

Did you download and install the DTH from Zooz?  

Comments

@dye I have been using a custom DH. Everything has been great with it until my daughter pushed the couch into the switch and just happened to turn it off. I pushed the button on it and turned it back on but in the app it shows it's off.  

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Delete and reinstall daughter?  

Answer 2

I installed the DTH's for my Zooz power strip, but I'm having a heck of a time, too. I can't rename any outlet, or it becomes disassociated with the power strip. I'm working in the new Smartthings App.  

Answer 3

Contact Zooz Customer Service. I had an issue & they solved it.  

Answer 4

Contact The Smartest House/Zooz. Their customer service is very good.  

Comments

@crabstick4604 Agreed

Answer 5

Submitted a ticket to Zooz.  

Answer 6

Is a DTH needed for Zooz switches? They appear in the list of brands in the new ST App.  

Comments

If you want scene control and all the goodies I think so.  

Answer 7

Is it showing off his big load?  

Comments

@valdemar what?  

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Sorry @cimon it was a joke.