+7 votes
by (260 points)
Hi  does Anyone work in insurance or can help me!? We were suppose to be going to Spain (Tenerife) and have had our flight out there cancelled due to B A no longer flying out of Gatwick I believe. (Although it was very unlikely we would of been able to go anyway with covid. ) we booked our hotel separately direct with hotel. And haven’t had our return flight cancelled as yet. Paid on debit card. We have annual travel insurance, does anyone know where i stand? I can’t get hold of insurance company at the moment ‍♀️. And advice would be very much appreciated as we have a lot of money outstanding. I am really mainly wondering I am best to claim for the hotel etc because the flight cancelled or because the covid guidelines etc ? Thank you for reading. X
Hi  does Anyone work in insurance or can help me!?

4 Answers

+7 votes
by (770 points)
 
Best answer
If you booked your flight as a return then the whole thing is cancelled. Regarding the hotel check the small print when booked as they should have cancellation policy on there. Also if you haven’t paid it yet then some allow you to cancel 48 hrs before
by (770 points)
@baikal0 they have to either refund or offer vouchers because the Borders are closed so I’m Sure they will Offer you something let me know what they say put it all In writing
by (260 points)
Thank you. Will do. Xxx
by (260 points)
@umiak3098 oh that’s handy! I’m Going to look and join now. Thanks. X
by (580 points)
@umiak3098 this is not true. Ryanair cancelled my outbound flight but not the inbound return. They are therefore only willing to refund the outbound portion at the moment. I’m sure the inbound portion will also end up being cancelled within the next week. And at that time I’ll be able to claim a refund for the inbound portion
by (770 points)
@vries37 they will have to cancel it and refund you. In normal Times I’m sure they wouldn’t but with covid they have to they may take there time but they will. I had a flight booked in March to Australia Etihad cancelled the out bound and I never received a cancellation of my in bound but they had to refund both.  
+5 votes
by (770 points)
What’s the name of the hotel?  
by (260 points)
@umiak3098 hotel tagora. X
+6 votes
by (4k points)
I had a non refundable room on Barcelona, but I emailed them and they cancelled for free. Just message them and hope!  
by (260 points)
@barberabarberry that was very good of them! I’ll def give them A call tomorrow . Thank you for replying x
+5 votes
by (830 points)
Not 100% set in stone for BA not to fly out of Gatwick but definitely a possibility. I hope you can get something sorted for the hotel.  
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