+3 votes
by (420 points)
Need a little help.  I have the original Arlo running 7 cameras on the Arlo Smart Premier (up to 10 cameras) plan.Need a little help. I have the original Arlo running 7 cameras on the Arlo Smart Premier (up to 10 cameras) plan. I just purchased the Arlo Pro 2 - 6 Pack and Base. When I went to upgrade to the 20 camera plan it would not let me. The only plan I see is a business plan that is $13 per month for up to 20 cameras plus $3 per month per camera for the Arlo Smart. Did I just get screwed here?  
Need a little help.  I have the original Arlo running 7 cameras on the Arlo Smart Premier (up to 10

3 Answers

+2 votes
by (300 points)
I have the Arlo pro 5 cameras. I bought the Arlo Pro 2 with 2 cameras and went to take out the Arlo Smart Premier and it will only allow me to add 5 cameras instead of all 7. Now what do I do?  
0 votes
by (32.4k points)
No such thing as a 10 camera Smart Premier plan any more :(
by (420 points)
I am on with chat. I have 13 cameras, this looks to cost me over $35 per month.  
by (32.4k points)
Run the new system on a separate account and grant access to your primary account?  
by (420 points)
Hmm. Thats an option. If I can figure it out. LOL
by (420 points)
@terrie Thanksng But I have already added the Pro 2? Do I remove it, and delete all of the cameras? Sorry, I am totally confused. Arlo is really screwing their customer.  
by (32.4k points)
I'm not sure how it's going to work for you now. I agree that the new pricing plan is rough on people who have spent a lot of money to buy a large number or cameras. My yearly plan ends in a few months and I have a lot of cameras too. I guess I'll be taking my Pro and Pro 2 cameras out of the plan if my current one can't roll over
by (420 points)
@terrie Thanksng this is just insane. Now they are telling me I cannot add any cameras past 5.  
+1 vote
by (420 points)
I am amazed people actually pay this. I am going from $10 to $35,  
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