+6 votes
by (420 points)
I have the basic Arlo system with 8 cameras. I have great internet yet camera connectivity is poor. Some are 20 feet away. Any suggestions and would the new systems be faster and handle the distance better? Thanks!  
I have the basic Arlo system with 8 cameras.

3 Answers

0 votes
by (1.2k points)
What type of internet do you have and download and upload speeds do you have? What type of wifi signal are you getting on each camera?  
by (420 points)
@on6300 thanks for the response! I have Xfinity DL is 450-500 and UL is about 20. Some of the cameras are 2 bars some are 3.  
by (1.2k points)
@wolk23359 are you using the xfinity gateway or your own router/wifi?  
by (420 points)
@on6300 the Xfinity gateway. I believe it is an Arris (sp).  
by (1.2k points)
So you have gateway that has built in wifi. Have you tried using own wifi router?  
by (420 points)
@on6300 no. But does the WiFi matter? I have the base station wired to the router and I thought the cameras connected directly to the base station.  
by (130 points)
@on6300 f
by (320 points)
@wolk23359 i agree that the WiFi doesn’t matter at all regarding the cameras connectivity. Have you tried moving the base station closer ?  
by (1.2k points)
@wolk23359 they connect via wifi to your base station but if you are getting 2 to3 bars that should still be good.  
0 votes
by (2.6k points)
I thought the max was 5. Guess you don't have the Pro2 system as I do.  
0 votes
by (150 points)
I have the pro 3 with 6 and they work great
The Arlo Cameras Group is where you can always find questions, answers, advice, reviews & recommendations from other community members about smart home security with the Arlo camera and alarm system.
...