Question

I'm so frustrated!  I've been dreading calling to lower my cable/internet/home phone bill for a while, but so many people have had success with it.I'm so frustrated! I've been dreading calling to lower my cable/internet/home phone bill for a while, but so many people have had success with it. so I figured why not. I pay $300 per month & there's nothing they can do to lower my bill! Really?  

Answer 1

YOu have ot threaten to cancel. Like, actually get on the phone with the cancellation department.  

Answer 2

I threatened to cancel and they connected me to the cancellation department!  

Comments

Me too lol I think because I’m a habitual cancellation threatener lol

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They’re like bye Felicia  

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@kravits757 Comcast?  

Answer 3

Bs. There's always something. Who do you have?  

Answer 4

We have spectrum cable, phone, and internet. It’s the same deal for us. Won’t budge  

Comments

@boni1859 we called spectrum and threatened to cancel and we got a reduced rate.  

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@croissant, normally I would but where we are they are the only internet game I’m a bit nervous to do it with out being able to follow through lol.  

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@boni1859 they're also our only choice for internet :) but if you're not comfortable asking that's totally fine! Just wanted to let you know it works lol  

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@croissant, I might call again and be more forceful with the confidence of knowing they worked with you  did you have to speak to a retention department or just a regular cs?  

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@boni1859 we were transferred to the retention department after saying we wanted to cancel if our price couldn't be lowered :)

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Look into Trim. They call providers and negotiate on your behalf. If they don’t get a better deal you pay nothing. If you do then you pay I think it’s 30% of what you save. So if they save you $150 a year then you pay them 30% of that.  

Answer 5

Get YouTube tv for the fraction of the cost. we lowered our monthly bill by $111 and we upped our WiFi and we are still paying less than what we did with cable

Comments

^^this! YoutubeTV has everything you need for channels for $50 a month. Just cancel everything else except your internet and bid those cable people adieu

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@primal3009 I love YouTube TV!  

Answer 6

You have to ask to speak with the retention department. They will give you a deal.  

Answer 7

You have to ask to speak to their retention department. The first person you speak to typically can do nothing for you.  

Answer 8

I cancelled it all but internet. I don’t miss it. But when sports come back I might need to add something.  

Comments

My husband did Sling for a few months then.  

Answer 9

Cancel! Open a new account in your spouse's name (if you have one) as a new customer!  

Answer 10

Ask "What do I need to do to cancel my service? " They will transfer you to the retention department to try and work something out. If they don't transfer you , you can say that "you will talk it over with your roommate/spouse/etc" so you don't have to cancel right then and there.  

Answer 11

I have Spectrum Internet, Philo and free phone through Ooma

Answer 12

Threaten to cancel! That does it every time. If they let you cancel, shop for a new deal!  

Comments

@alida they never would do anything with my bill. So I after months of suffering I went with a completely different provider for live tv and internet

Answer 13

They didn’t do anything for me but yet new customers get the better deals. I was basically told if you’re not happy change service. Then they threw in feee HBO for a year. I pay $200 a month.  

Answer 14

Sometimes you have to tell them you are calling to cancel and then they put you through to another agent and they try to help you then.  

Answer 15

I cancelled cable yrs ago and have just internet and we a streaming stick to watch tv. Also you can get straightalk prepaid phone service for like $15 if I’m correct but not sure what you need to buy upfront. But, of course can only be purchased at walmart or straighttalk website.  

Answer 16

Who do you have? I have comcast and called said "hey, i wanna lower my bill, what can you do? " and they gave me $15 loyalty discount. I only have internet with them, we use Hulu Live for tv.  

Comments

@cardigan48 Comcast has wonderful service on Twitter. I never call or chat them. I have much success on Twitter

Answer 17

I haven’t had cable since 2008. Keep internet and stream for entertainment

Answer 18

Say you're cancelling and get to the cancelation departmeny. Deals appear out of nowhere that way

Answer 19

Get rid of it. You can stream Netflix Hulu and specific things through different apps for WAY cheaper than that.  

Answer 20

Get a Roku for TVand vonage For Home phone. Then all you have to do is pay for internet from your I tenet provider

Answer 21

Yes, I only do the streaming channels: Netflix, Hulu, Disney+ (Hamilton the Movie is coming there in July! ) and PBS. cheap, cheap, cheap!  

Answer 22

Cancel. Anything you really love you can find on another provider, YouTube TV or Hulu, there are actually a lot of options! We also add things for the holidays (like hallmark channel) and cancel when the holidays are over.  

Comments

@harumscarum81 YouTube tv is awesome!  

Answer 23

We don't have cable, and we don't have a home phone. Our internet what my fiancee and I would do is once the promotional amount was over we cancel and set it up it the others name. So one year it in my name the next his then back to mine to get the new costumer discount. This year I just called nicely shared that I noticed the promotional discount was over and if there was any other discount or option they could do to lower the amount. And that worked.  

Answer 24

Ya they won’t just lower it. People say it’s lower because they cut services

Comments

@rhaetian exactly

Answer 25

We ended up changing companies for this reason. However, streaming services will get you almost anything you want to watch and for cheaper.  

Answer 26

Call and say you are calling to cancel your service. i had the same problem so i switched and when i called to cancel THEN they came with the good deals

Answer 27

When we cancelled our Dish they didn't offer us any deal to stay but within a week we had a please come back discount in the mail (we didn't). if you're willing to go that far

Answer 28

Comcast called our bluff a couple of years ago. We’ve been without cable ever since. It hasn’t been a big deal at all. We use Amazon Prime and Sling.