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What's with all the outages recently?
What's with all the outages recently?
+11
votes
asked
May 10, 2020
by
hague
(
15k
points)
What's with all the outages recently? I feel like there have been more in the last 2 months than in the 20 months previous to those. Are these due to their efforts to migrate to the new app? Also frustrating that I notice automations aren't working and get the text and email 5-45 minutes later notifying me of said problem.
automations
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9
Answers
+7
votes
answered
May 10, 2020
by
ceyx8967
(
4k
points)
Best answer
Better than being a former wink user that was bought by Will I Am now he’s charging a 4. 95 mo service fee.
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0
votes
answered
May 10, 2020
by
history85014
(
2.6k
points)
Just a guess, but what's been happening in the world the last two month?!?
commented
May 10, 2020
by
hague
(
15k
points)
@
history85014
maybe I'm being naive but not sure how the 2 things would be related?
commented
May 10, 2020
by
hague
(
15k
points)
No other services I have (sonos, Alexa, lutron, etc) have been affected
commented
May 10, 2020
by
gymnast
(
310
points)
@
hague
I’m with you. There should be no reason for this virus to affect online services.
commented
May 10, 2020
by
history85014
(
2.6k
points)
@
hague
maybe support people working remotely, eye not on the ball as good as it should be?
commented
May 10, 2020
by
gymnast
(
310
points)
@
history85014
I’m in charge of infrastructure for a large online company that you interact with daily. We are more wfh than normal but we still do the same job and we can do it from anywhere. My stuff is far more controlled than theirs as well due to security
commented
May 10, 2020
by
hague
(
15k
points)
@
history85014
they either have automated systems in place to notify them of outages or they are way behind the times (and ironically at that)
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+7
votes
answered
May 10, 2020
by
kali55
(
2.4k
points)
I just noticed history for Sunday is not showing for the devices in the app.
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0
votes
answered
May 10, 2020
by
duckbill
(
1.6k
points)
How new is the current mobile app?
commented
May 10, 2020
by
hague
(
15k
points)
@
duckbill
the current version or just the "new app" in general? I assume you mean the latter but wanted to confirm. If so, more than 2 years, I think something like 5 years.
commented
May 10, 2020
by
duckbill
(
1.6k
points)
@
hague
the current version. I just joined ST on Thursday, so I don't have background and I'm just learning.
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+7
votes
answered
May 10, 2020
by
crabstick4604
(
21.2k
points)
Probably related to simultaneously running two platforms at once.
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+4
votes
answered
May 10, 2020
by
ieper
(
2.4k
points)
What outrages?
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0
votes
answered
May 11, 2020
by
hyperostosis8688
(
260
points)
I haven't had a single "outage" or other issue in over a year - perhaps it's a locale issue? (I am in Silicon Valley with extremely fast/reliable internet, so that may be a contributing factor).
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+7
votes
answered
May 11, 2020
by
sammy
(
10.2k
points)
No issues here 150+ devices
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+8
votes
answered
May 11, 2020
by
enzootic
(
860
points)
That’s why I moved to hubitat.
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