Question

My ring alarm will not connect to my wifi. No matter what I do it will not connect, hardwire yeah no issue. I redone my network and all my wifi setup’s. Now I need to do his basestation. Any ideas?  

Answer 1

Are you trying to connect to a 5g WiFi? I had problems with that, but switched to 2. 4 and has been working fine

Answer 2

My cameras wouldn't connect to my wifi even 3 feet away from it. Bought the chime pro/ extender and they connected right up

Comments

Just, sounds like you have some bad WiFi equipment

---

@lemur Phahahahahahaha. negative. I have some VERY high end wireless equipment. the doorbell connected right up, but the cameras said NOPE.  

---

Yet a shitty chime pro WiFi extender made it work? Interesting.  

---

@lemur exactly. and that was the first question their tech people asked, if I had one.  

---

@lemur check your pm

Answer 3

Have you reset the base station? Toothpick, hit reset button for one second and try again?  

Answer 4

Turn off 5g band for now, then connect it, then turn on 5g again

Answer 5

Create a guest network with a basic password without special characters. Take the base station close to the main router and try again. That’s what I’d recommend.