Cities
Des Plaines, IL
Naperville, IL
Niles, IL
Oak Park, IL
Oswego, IL
Plainfield, IL
Diet
Ideal Protein Protocol
Ideal Protein Alternatives
Keto Diet
Weight Watchers
Finance
Budgeting For Moms
Personal Finance
Interests
Cleaning Tips
Gardening Tips
Travel Tips
Marketing
Facebook Ads
Google AdWords
Search Engine Optimization
Tech
Arlo Cameras
Ring Home Security
Smart Home
SmartThings
☰
Login
Remember
Register
Ring Home Security Group
Questions
Popular
Tags
Users
Ask a Question
About
Ring Home Security
Questions
My ring alarm will not connect to my wifi.
My ring alarm will not connect to my wifi.
+5
votes
asked
Apr 4, 2020
by
nevile15273
(
200
points)
My ring alarm will not connect to my wifi. No matter what I do it will not connect, hardwire yeah no issue. I redone my network and all my wifi setup’s. Now I need to do his basestation. Any ideas?
network
Please
log in
or
register
to answer this question.
5
Answers
+2
votes
answered
Apr 4, 2020
by
mescaline
(
1.2k
points)
Best answer
Are you trying to connect to a 5g WiFi? I had problems with that, but switched to 2. 4 and has been working fine
Please
log in
or
register
to add a comment.
+5
votes
answered
Apr 4, 2020
by
faultfinding
(
270
points)
My cameras wouldn't connect to my wifi even 3 feet away from it. Bought the chime pro/ extender and they connected right up
commented
Apr 4, 2020
by
lemur
(
8.9k
points)
Just, sounds like you have some bad WiFi equipment
commented
Apr 4, 2020
by
faultfinding
(
270
points)
@
lemur
Phahahahahahaha. negative. I have some VERY high end wireless equipment. the doorbell connected right up, but the cameras said NOPE.
commented
Apr 4, 2020
by
lemur
(
8.9k
points)
Yet a shitty chime pro WiFi extender made it work? Interesting.
commented
Apr 4, 2020
by
faultfinding
(
270
points)
@
lemur
exactly. and that was the first question their tech people asked, if I had one.
commented
Apr 4, 2020
by
faultfinding
(
270
points)
@
lemur
check your pm
Please
log in
or
register
to add a comment.
+4
votes
answered
Apr 4, 2020
by
lemur
(
8.9k
points)
Have you reset the base station? Toothpick, hit reset button for one second and try again?
Please
log in
or
register
to add a comment.
+2
votes
answered
Apr 4, 2020
by
infract
(
2.4k
points)
Turn off 5g band for now, then connect it, then turn on 5g again
Please
log in
or
register
to add a comment.
+1
vote
answered
Apr 4, 2020
by
wittol
(
3.8k
points)
Create a guest network with a basic password without special characters. Take the base station close to the main router and try again. That’s what I’d recommend.
Please
log in
or
register
to add a comment.
The Ring Home Security Group
is where you can always find questions, answers, advice, reviews & recommendations from other community members about
smart home security with the Ring doorbell, alarm, and cameras
.
Most popular tags
doorbell
motion
camera
spotlight
cameras
battery
floodlight
lights
security
notifications
system
solar
devices
video
support
issues
wired
indoor
network
problem
Related questions
0
votes
0
answers
Anyone experiences wth this: "Chime is connected to your wifi network but not connected to the internet" My internet extender is very strong but Chime Pro always says like that?
asked
May 24, 2020
by
shortcircuit89
(
120
points)
internet
extender
network
+4
votes
3
answers
Clarification: it still has power, the doorbell will ring, it just will not connect back to our WiFi so we can use the camera!
asked
Apr 22, 2020
by
saccharate
(
180
points)
doorbell
problem
signal
issues
+7
votes
6
answers
Hello, My Ring Stick Up Camera went offline today and cannot get it back online, as I cannot get it to join the WiFi Ring setup network (at home).
asked
Feb 1, 2020
by
gurias442
(
580
points)
network
camera
wifi
+6
votes
3
answers
My rapid ring IOS App shows when trying to use live view.
asked
Feb 16, 2020
by
forbade
(
360
points)
hardwired
doorbell
network
+13
votes
9
answers
Does anyone use the new Netgear WiFi 6 AX4200 mesh network with their ring?
asked
Apr 18, 2020
by
attrition
(
1.2k
points)
network
...