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I hooked up the new Ring Doorbell 3 to my old...
I hooked up the new Ring Doorbell 3 to my old standard doorbell power and now the old doorbell chime doesn’t work inside but he the Ring 3 works great and chimes outside which no one can hear.
+6
votes
asked
Apr 11, 2020
by
attrition
(
1.2k
points)
I hooked up the new Ring Doorbell 3 to my old standard doorbell power and now the old doorbell chime doesn’t work inside but he the Ring 3 works great and chimes outside which no one can hear. Suggestions?
doorbell
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4
Answers
0
votes
answered
Apr 11, 2020
by
tarsia
(
800
points)
Probably gonna have to get one of Ring’s chimes
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0
votes
answered
Apr 11, 2020
by
moreland
(
610
points)
I had that happen before. The transformer probably went out. Also check to see if the spring in the chime box didn't go bad.
commented
Apr 12, 2020
by
daryldaryle
(
13.8k
points)
@
moreland
if the transformer went out the doorbell would as well. The doorbell 3 draws more power and you should replace transformer with 16V 30VA or a 24V 40VA.
commented
Apr 12, 2020
by
moreland
(
610
points)
He said it chimes outside, so I figured it was using the battery. Or he could check device health & see if it says hardwired or battery.
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+6
votes
answered
Apr 11, 2020
by
trews13
(
1.8k
points)
Try switching the two wires around on your Ring 3. Usually it doesn’t matter which way they are connected but sometimes it revolves the issue.
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+3
votes
answered
Apr 11, 2020
by
otes342
(
2.8k
points)
If electronic chime you need to install the diode
commented
Apr 11, 2020
by
attrition
(
1.2k
points)
@
otes342
I remember a diode that bridges both wires on the original push button. I didn’t put it on the Ring 3 because I didn’t know what it would do. Should I bridge it similar to the original push button?
commented
Apr 12, 2020
by
otes342
(
2.8k
points)
You could install on the ring base or by the chime if it does not work when installed reverse the diode and try again.
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