Question

Is everyone’s clinics still charging the $60 monthly appointment fee even if you aren’t going in because of COVID!? And I’ve had no phone call appointments.  

Answer 1

There are no fees just food prices. Your clinic is trying to make a little on the side apparently. Go somewhere else

Answer 2

Mine charges no fees, not even a start up fee. The cost of the food is high enough by itself.  

Answer 3

Never had a monthly appointment fee. only had a one time initial fee and nothing else. I just buy the food and that is supposed to cover your meetings with coach.  

Answer 4

I had start up fees but no monthly fee.  

Answer 5

Hi! Each clinic has their own fees associated with the program. Are you still working with your coach?  

Comments

@lashio36006 no haven’t heard from them at all and COVID has kind of messed things up for my family.  

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@ignatius I just sent you a pm

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@ignatius check your "message requests" if you don't see it in your inbox :)

Answer 6

Yes it has a program fee of $60 a month. ‍♀️

Comments

@ignatius thats wild ! I would be looking for a new clinic if possible, the food is already expensive enough. I think your clinic is adding extra for themselves.  

Answer 7

Ive never had to pay a dime besides food. i think id be looking for a new clinic if they tried to charge

Answer 8

I have ZERO fees, except the cost of food

Answer 9

No monthly fees. and weekly zoom calls.  

Answer 10

My clinic doesn't have a monthly fee. And because my Dr referred me the initial consultation fee was waived. I only pay for my food.  

Answer 11

We don't have those fees at all.  

Answer 12

No fees at my clinic

Answer 13

Each has their own formula, even within a short distance

Answer 14

I stopped for a year and restarted without a fee.  

Answer 15

Sadly, you need another clinic! No monthly fee and I've been texting my order in every week with a pickup ready for me. We just do a quick overall of the week since Covid!  

Answer 16

We never change a monthly fee once you join your good for life

Answer 17

My clinic also does a one time initial fee. Lifetime access once you pay that fee.  

Answer 18

Mine is through my doctor so no fees just food costs

Answer 19

I've never paid a monthly fee

Answer 20

I've never paid a fee either. If I were you I'd find another clinic what a rip off

Answer 21

That is awful!  

Answer 22

I just messaged them about canceling. I haven’t had any appointments on phone or in clinic since March.  

Answer 23

No and I just changed clinics and no service charge for that either

Comments

@phytopathology84318 Melissa Peters where do you go now ?  

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@ripply I don't know where you live, but I go to Soulage in Bastrop, Tx

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@phytopathology84318 Melissa Peters never thought Of that ! Lol I am Buffalo, NY - I can’t believe That charge though!  

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@phytopathology84318 Melissa Peters CT

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Where in ct ?  

Answer 24

I have never paid that .  

Answer 25

I’ve never paid a fee.  

Answer 26

Never paid a fee never

Answer 27

Whoa never a fee only food. I have never heard of a greedy center like that.  

Answer 28

I don’t pay a fee.  

Answer 29

I never pay a fee

Answer 30

I’ve never paid a fee. Just pay for food

Answer 31

I never pay.  

Answer 32

I’ve never paid a fee

Answer 33

Never paid a fee.  

Answer 34

I paid a start up fee

Answer 35

I started in Feb and paid said fee for 3 months upfront -$180. Had no appointment in April or calls and now just got charged another $60 for May. I hope they are understanding during this time. We will see.  

Comments

@ignatius I’ve never been charged a monthly fee. Only a consultation fee in beginning.  

Answer 36

We never have.  

Answer 37

Is this really a thing?  

Comments

@sulphide gosh apparently and now I’m feeling like I got ripped off.  

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My office has a start up fee. but that fee is the starter food and supplements.  

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@ignatius I’d revolt/mutiny or make sure I was getting a couple of boxes of food for that $60.  

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I inboxed you.  

Answer 38

Never, please change you clinic the food is already expensive

Answer 39

We never charge a visit fee

Answer 40

I’ve never paid a fee after the initial one in August.  

Answer 41

Each box is $30 2meals x$60 1 snack $30 Excludes extra and vitamins For a week of meals idk about y'all  

Comments

@verdieverdigris8808 my boxes are 33 dollars hmmm

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The minimum retail per box per Ideal Protein is $29. 60 and $31. 10 for ready mades and wafers but clinics can charge more than that if they choose. For our area, we’ve always just charged the minimum retail.  

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@primus ‍♀️

Answer 42

I paid a start up fee that’s it, I never get charged for appointments and have been having weekly calls from my coach.  

Answer 43

My clinic charges a consultation fee and you have to pay for a year up front to get a discount. Now, I’m upset. thought that was the norm for all clinics.  

Comments

@suprematism a year of what upfront?  

Answer 44

Where do you go. I never paid anything beyond my food purchase

Comments

Exactly! You should never have to pay for monthly appointments?! That is insanity. No right! I’ve never paid that on top of everything else I pay, it’s a joke to try and get you to pay more!  

Answer 45

No such thing at ANY clinic I went to

Answer 46

I’ve never paid a monthly fee

Answer 47

Call your credit card company and dispute the charges!  

Answer 48

Have been to two places and NEVER was charged a monthly fee! Only for food!  

Answer 49

I’ve never paid a monthly fee!  

Answer 50

We never charged a monthly fee after the initial consultation. Food and vitamins only. Some places do though, for the maint. Part when nofood is bought.  

Answer 51

I THINK THERE was an online coach and willing to send food home on this page.  

Answer 52

You pd the initiation. That's wrong!  

Answer 53

Not happy! I started in January and have been paying $60 every month, over and above food and vitamins.  

Comments

@paludal where are you!?  

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@ignatius I'm in CT.  

Answer 54

I have no monthly fee here.  

Answer 55

Two separate clinics here too and NEVER paid more than initial consultation fee, food and vitamins. It’s about $96 plus tax each week for 3 boxes of packets.  

Comments

@jessalyn69387 Really? I think I'm paying $125 a week for 3 boxes.  

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@nevus8 wow no I just paid $32 a box plus tax I purchased the new caramel clusters chocolate soy puffs and caramel mug cake. I needed sweet treats to get me through this week lol

Answer 56

I have never heard of such a thing and have been in Ideal for 18 months

Answer 57

What!? That's insane! I paid one initial fee and have access to the program for life. You are so getting ripped off. I'd complain about that.  

Answer 58

We’ve never paid a monthly fee

Answer 59

I’ve never paid a monthly fee.  

Answer 60

Wait what? My husband only had to pay a one time fee by signing up that's for life

Answer 61

Never heard of that, wtf

Answer 62

I had a one time sign up fee.  

Answer 63

I’ve never had a monthly fee, and $60 is extremely high. I’m assuming that doesn’t include any food.  

Comments

@masseur yes on top of food.  

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@ignatius That’s terrible that they charge that.  

Answer 64

I've never paid a monthly fee.  

Answer 65

Never have!  

Answer 66

Monthly fee? On top of food items?! What?!  

Answer 67

There is no monthly fee. You need to be reporting this.  

Answer 68

There's no monthly appointment fee. I just had to pay a small startup fee.  

Answer 69

No way! My clinic only has the one time fee. Even gyms stopped charging.  

Comments

@lett3 exactly !  

Answer 70

No fee in Houston

Answer 71

60 fee that’s crazy. I’ve never paid a fee.  

Comments

If I had to pay that on top of food I couldn’t do it.  

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@abrasive especially during COVID.  

Answer 72

Never a fee! Just food!  

Answer 73

Never paid a monthly fee

Answer 74

Never heard of a monthly fee?!?!?! Where are you located

Answer 75

Paid a 1 time sign up fee and food as needed.  

Answer 76

Thank you all. I cancelled with my clinic. I’m waiting to see if they will refund me for May!? I had already paid for Feb, March and April (April I didn’t see them at all either) but will take that loss. I’m hoping she will refund May.  

Comments

@ignatius thank you for initiating this! I hope everything works out for you. I've read through every response and it looks like there only a few of us that have to pay an ongoing monthly fee. This is crazy. I will also be looking into other options.  

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@paludal you are so welcome. Pretty eye opening. I really thought everyone paid this fee but was seeing who was having to pay during this difficult time. I pm’ed you too.  

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I think we go to the same place  

Answer 77

No monthly fees , we only pay for product.  

Answer 78

No monthly fee here! A one time start fee!  

Answer 79

Never heard of a monthly fee for IP

Answer 80

I’ve toyed —in my head— with a monthly subscription that had 16-20 boxes and all the supplements . But never pulled the trigger.  

Answer 81

Monthly fee? We don't pay a monthly fee here in Maryland.  

Answer 82

What, never heard of a monthly fee. You should report

Answer 83

NEVER paid a monthly fee!  

Answer 84

Never paid a fee after joining.  

Answer 85

Wow! What do you get for 60$? I’ve never had to pay a monthly fee. Only 1 time start up.  

Comments

@kingsley I'm curious how much the fee was for your start up? Thanks!  

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@kingsley I forgot to mention that the $60 a month is for the weekly coaching sessions.  

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@paludal I think I paid 75bc I went to a informational session but there are no monthly fees.  

Answer 86

Paid the initial fee then only food costs each week

Answer 87

Hi! I am a coach and we don’t charge coaching fees. It’s odd to me that yours does.  

Comments

@pons84791 just curious. does Ideal Protein regulate and/or suggest the fees?  

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@suprematism no not at all. There are minimum suggested food prices, but every clinic is different as far as sign up fees or if they charge a separate coaching fee. I’m a pharmacist and ip Clinic owner for 7 years. We have a consult fee but have never charged coaching fees as long as that dieter was purchasing food from us.  

Answer 88

Thank you all. This has been eye opening to say the least. I was told I would get my refund for May for said $60 program fee. I do plan to restart program soon at another clinic that doesn’t charge “extra” fees that 99% don’t charge.  

Answer 89

You should report the clinic and get all your money back that is call FRAUD plain and simple. It’s only initiation and the food.  

Comments

Not really, clinics are allowed to choose what they charge. Some charge large start-up fee’s, some don’t? If you find a clinic, agree to their fee’s and pay them, you can’t then get your money back after using their services because you found out other clinics do things differently?  

Answer 90

No monthly fee in Fort Worth. We do get charged $200 every month for our vitamins but as long as l get at least 3boxes a week no charge. If I decide to go no boxes than there is a service fee but it’s only $45.  

Answer 91

Never heard of a fee. My coach doesn't charge

Answer 92

Yup drop em